Clear and to the Point

6 January, 2010

Change Management Do’s and Don’t’s

Filed under: computers,online resources — monado @ 14:50

This is and old, but good, guide to starting change management on a computer system. It gives you a feel for why we need change management, ITIL, and all the rest. The objective of Change Management is to reduce the proportion of work that is not planned. Read Change Management Do’s and Don’t’s” by Kevin Behr, Gene Kim, and George Spafford.


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